There are several factors to be looked into when selecting the best online casinos that give you the best online gambling experience. The most important factor and on top of all other requirements is all casinos must hold the proper credentials, ensuring player safety, in terms of both fairness/odds (payout percentages) and transaction security. This is the basic requirements that an online casino must meet, else you should select it.
With the above credentials in place, the factors that set apart the best online casinos from the rest of casinos on internet are customer service (handling of payouts, technical support, availability) and promotions (bonuses, tournaments, Rewards program). In term of game selection, progressive jackpots and graphics, you don't need to worry as long as you play at the best online casinos that run at top software platforms all offer a comparable package that will meet your gambling needs.
In our online casino review, we look into various factors in deciding whether an online casino under review will be listed in the best online casino list at this site. The factors include into our online casino reviews are:
Licensing and Regulation - We ensure the casino is properly licensed and regulated through a reputable gaming jurisdiction, which includes, the UK Gambling Commission, Gibraltar, Curacao, Kahnawake Gaming Commission, Isle of Man, Alderney, Antigua & Barbuda and Malta.We also take into consideration any third party credentials, such as eCOGRA's "Play it Safe" Seal, further ensuring a safe and fair gaming environment.
Casino Software - We look at is the software platform being used. Those online casinos need to use the software that has been independently tested for inherent fairness by a reputable testing house. These software platforms include Microgaming, Real Time Gaming, Playtech, Vegas Technology, Rival Gaming and Cryptologic.
Customer Service / Support - An online casino can not be considered the best casino if it is good in all other factors, but bad in providing customer service to its players. Therefore, we ensure our selected online casinos are evaluated for great customer service with fast responses to help it players if they are having difficulties that need the support from customer service team. We ensure all listed online casinos have on call 24/7 to help players with any download issues, timeouts or other matters of a technical nature. The best casinos must also have 24/7 support via both email and toll-free telephone. Live chat is even better. Furthermore, email response time must be within hours, as opposed to days.
All online casinos give various incentives to new and existing players in forms of bonuses, rewards and tournaments. In term of bonuses, we not only review the welcome and deposit bonuses that being frequently offered, we consider the fairness of the wagering terms and conditions.
In addition, the best online casinos should have a comprehensive Rewards program that recognizes players for their loyalty. Therefore, ongoing bonuses, special offers, free giveaways and a loyalty program that awards comp points to all players are major considerations when reviewing an online casino.